Helen’s Story

I was drawn to Audiology because I knew I wanted to work with people. While studying Biology and Physics at University I went to the University Careers Centre to work out what career path I should take. I entered a lot of information into a complex computer system they had. The algorithm suggested I should become either an Audiologist or a Prison Governor! I applied for a Masters Degree and the rest is history – obviously not in Prison Management!

I’ve worked at Neurosensory for ten years, and over that time I’ve really loved helping people and being empathetic to the real difficulties they face. I specialise in Cochlear implants and diagnostic audiology. Hearing technology has come a long way. When I first started we were fitting hearing aids with screwdrivers to change potentiometers – which form the wiring and resistor in the old units. Older patients who grew up in the era before antibiotics would often present with huge ear cavities, known as mastoid cavities, and that’s something you certainly don’t see anymore.

The advances in technology, medicine and science have been life-changing for many. I’m a success story as I have a Cochlear Implant; one that I switched on myself. I have had Meniere’s disease for 20 years and this caused my hearing loss. With the people I see I find you never stop learning. It’s important not to judge, but to find the good in everyone.