For every
bedtime story

Hearing Testing

Neurosensory’s comprehensive hearing assessments are of the highest standard.

Our caring and professional staff provide thorough examinations, working closely with our aligned ENT specialists.

We offer solutions for all ages, from babies to young children, through to adults.

What to Expect


You talk, we listen

Your audiologist will take the time to listen, learn about you, your history and what you are currently experiencing.


Talented Experience

Our audiologists are some of the most experienced in the Industry. They will conduct comprehensive testing with the latest diagnostic equipment available.


Analysis and Recommendations

We will provide a detailed report and recommended solution tailored to you.

Hearing Testing Experts

Our hearing health care professionals are highly trained and experienced, ensuring every client receives a thorough diagnostic hearing test, not just a hearing screen.

We provide recommendations and solutions based on proven clinical guidelines in a friendly and supportive environment.

Unlike most hearing care providers, our staff are not paid commissions and always seek the best solution to meet your individual needs.

Neurosensory are the hearing test experts, providing the best hearing tests in Brisbane, Toowoomba, Sunshine Coast, Gold Coast, Melbourne, Sydney and northern New South Wales and Tasmania.

Free Online
Hearing Test (Screen)

Use our 3 minute screening test to get an indication of your hearing ability.

This will help determine if you need a more comprehensive test with an Audiologist. Alternatively, it will give you a benchmark that you can compare against future tests.

The best plan of action that you or a loved one can take in managing your hearing health is to have it checked regularly.

Screen vs Hearing Tests

What is the difference between a hearing test and a hearing screen?

The problem with a simple hearing screen is that it cannot test all pathways which help us to hear, so there is a risk of an incorrect assessment. At Neurosensory, the hearing health of our clients is our highest priority, which is why we always insist on a full diagnostic hearing assessment. This series of testing examines the following three key areas:

The precise level and range of hearing loss. This helps our clinicians determine, for instance, the right hearing solution where hearing aids are required.

Where exactly the loss has occurred within the ear (inner, middle or outer ear). This is necessary so that the cause of the hearing loss can be accurately determined and if required, medical intervention can be promptly organised.

Word recognition, to be able to determine at what volume a client can hear correctly. This is necessary to make sure that the correct hearing solution is found, whether it be hearing aids or Cochlear implants. This test is only performed routinely by a small number of highly specialised hearing health care providers world-wide.

Adults & Older Children

We provide an extensive range of advanced hearing tests utilising the latest diagnostic equipment.

Our caring staff will ensure that your hearing health is thoroughly investigated, with a comprehensive evaluation of:

  • The inner, middle and outer ear to accurately determine the location and cause of the hearing loss. Any number of ear problems could contribute to hearing loss.
  • The degree and type of hearing loss – a critical step in finding the correct hearing solution for you.
  • Speech Tests – These look at how well you can understand and repeat recorded words. This provides important information on the degree and type of hearing loss and word recognition ability. The results assist the audiologist in developing a treatment plan.

What should I do next?

If you think you, or a loved one, might have a hearing loss, click here to make an appointment, or call Neurosensory on 1300 965 513.

How to Prepare

Prior to your appointment, think about what you would like to ask the audiologist and how we can help meet your needs.

In particular, we are interested in the issues you are experiencing which might include hearing difficulty, tinnitus (a noise in the ears which often sounds like ringing, buzzing or roaring), dizziness, pain or a feeling of fullness in the ear.

If applicable, it is helpful for us to know where you are having difficulty hearing such as watching TV, meetings at work, shops, gatherings with friends, or family functions.  You might also like to share what impact these difficulties are having on your life.  Jot down any questions that come to mind and feel free to invite a friend or family member to join you.

You Talk, We Listen

Upon arrival at the clinic you will be looked after by a client care representative.   They will ask you to complete a short questionnaire about your hearing and ear health.

You will then be greeted by your audiologist and taken to a soundproof room.   They will take the time to listen and learn about you, your history and what you are experiencing.   The audiologist will then explain and conduct a thorough hearing assessment using the most advanced diagnostic equipment.

The Hearing Assessment

Middle Ear Test:   This is to determine if you have any issues in your middle ear or in the tube between your nose and ear.  A small plug will be placed in your ear and you will feel changes in pressure and hear beeping sounds. This is a painless procedure.

Hearing Test:  You will wear headphones and will be asked to press a button each time you hear a sound.

Speech Test:  You will repeat words that are presented through the headphones at different volume levels.

Tinnitus Evaluation (if applicable):  This may include a measurement of the pitch and loudness of your tinnitus.

After these tests, the Audiologist will discuss the  results with you.  We will provide clear information on your options and the best way forward to treat your hearing condition.

What Happens Next?

A comprehensive report will be sent your referring doctor.  The report will include recommendations for the next steps in the treatment of your hearing, tinnitus or ear problems.  You may also request a copy of the report.

Based on your hearing test results and discussed difficulties, the audiologist may suggest trailing hearing aids.  If you would like go ahead with this, the audiologist can set them up for your particular hearing loss at the assessment appointment.  You can trial the hearing aids  for 1 to 2 weeks.  The trial is free and there is no obligation to purchase hearing aids when the trial period had ended.

Read more - what to expect and how to prepare for an assessment +

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Babies & Younger Children

All our hearing tests are non-invasive, with a range of testing procedures designed for babies and young children. Our audiologists ensure that all tests are age appropriate, while remaining comprehensive, to achieve the following:

  • Accurately determine the location and cause of the hearing loss eg. middle ear infection
  • Measure the precise level and range of the hearing loss, so the correct solution can be identified; and
  • Identify the type of hearing loss

Learning to hear and listen properly are vital as part of your child’s social and educational development. It is important to address any hearing loss as soon as it is identified to prevent your child from experiencing learning difficulties.

At what age can my baby or young child have a hearing test?

We can test a baby’s hearing at any age. Most hospitals conduct a hearing screen test for newborns. However a hearing evaluation at Neurosensory is recommended if:

  • Your baby’s hearing was not screened at hospital;, or
  • You have any concerns about your baby’s hearing or think it may have changed since the hospital test.

What should I do next?

If you think your baby or young child might have a hearing loss, click here to request an appointment, or call Neurosensory on 1300 965 513.

Read more +

Dizziness and Balance Disorders

Neurosensory provides the broadest range of advanced balance testing procedures. Our highly trained audiologists utilise sensitive testing equipment to accurately determine the location and cause of your dizziness or balance disorder.

Neurosensory evaluates all pathways, which work together, as part of the complex human balance system, and you will be guided through the comprehensive tests which examine these.

You will be required to lie on a comfortable bed and later, sit up in a chair, as you follow the instructions of the hearing health care professional.

What should I do next?

If you think you might have a dizziness or balance disorder, click here to request an appointment, or call Neurosensory on 1300 965 513.

What to Expect

The testing will take approximately 60-90 minutes, and allows us to record important information from your balance system onto a computer.

For the first part of the test, you will be asked to wear special goggles and look at lights, as they move or stay in different positions.

For the second part of the test, cool and warm air or water will be placed in your ear canal.

During the tests you will change your position, including sitting, lying flat on a bed, lying with your head turned to the side, and lying on your side. You should notify your clinician if you suffer any neck or back problems, as the test involves some maneuvering of your position, which may aggravate any back problems you may have.

Possible Side-Effects

Some patients may feel some dizziness or nausea during the testing. If you are feeling unwell at any time during the testing, you may ask the audiologist to stop.

Read more on what to expect in the testing +

Auditory Processing Disorders and Learning Difficulties

Our staff work with many children and will tailor the testing for Auditory Processing Disorders (APD) to the individual maturity level of your child.  Our audiologist will thoroughly investigate the cause of the learning difficulty, supporting you to get the best outcome for your child.

At the Neurosensory, the test for APD includes a comprehensive evaluation of:

  • the inner, middle and outer ear, to accurately determine the cause and location of the hearing loss.
  • your child’s hearing threshold to clarify at what volume your child can hear correctly in different hearing environments.
  • a wide range of skill sets so that any learning difficulties can be accurately diagnosed.

While many other hearing care providers will only test one skill area of your child, at Neurosensory, we test all relevant skill areas.

A proper diagnosis is vital in order to be able to identify the correct solution for your child’s learning difficulties and provide the best help to parents and teachers.

*Children develop listening and comprehension skills over time, so we would recommend that your child has reached at least 6 years of age before booking them in for an APD consultation.

What should I do next?

If you think your child has an Auditory Processing Disorder, click here to request an appointment, or call Neurosensory on 1300 965 513.

Read more +